Process:
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a detailed customer case study by clicking here
1. Complete The Intuitive
Online Order Form And Payment Process
This really is an important step in getting the perfect
logo design for your business or product. We will design your
initial concepts based on what you tell us here. The more
information you give us, the closer we get to the right image
first time. We have made this part of the process as easy
as it can be. Prepare to answer some questions that you may
not have thought about before. All the information you tell
us here goes to use. Nothing is wasted. We are not asking
questions for the sake of asking questions. Be as open and
honest as you can and we will be off to a flying start. Phone
us if you get stuck and we can talk you through it.
2. The Concept Stage
Your personal contact within IQLogo is assigned to you. The personal
contact assembles the design team that will be working on your project.
The design team brainstorm the ideas for the concepts based on the
completed order form. At this stage...nothing is agreed.
The brainstorming completes
and the design team hones in on several strong ideas. Those ideas
are then taken away and worked on by up to 5 separate designers.
This process can take 2-3 working days to produce the initial concepts.
The design team is reassembled and the concepts are put forward.
The lead designer from another team chooses the concepts to put
forward to the client. This way we insure no bias and that the best
designs go forward for the customer to choose from.
The clients personal
IQLogo contact then uploads the concepts to the customers private
and secure viewing area. The customer is informed that the initial
concepts are ready to view.
3. Choose Concept
The client views the unique concepts through the private and secure
viewing gallery. Here the customer can make comments about the various
designs allowing the design team to move to the next stage. The
client will choose one of the designs to move forward with.
All of the clients comments are reviewed and handed to the designer.
The designer then makes the requested changes. The logo is then
uploaded to the private gallery and again the customer makes comments.
This part of the process is crucial and enables the customer and
the designer to go backwards and forwards until the client is 100%
satisfied with the design. We guarantee that every single customer
is 100% delighted with the finished product or we return the money!
4. The Delivery
The clients IQLogo personal contact prepares the design for
delivery. This includes making sure that the files are in several
usable formats for both web and off-line printing. The source
files to the design are included. A certificate of copyright
ownership is prepared in the name of the client. All the files
are then either emailed to the customer or copied onto a CD
and posted (Corporate Inclusive only for CD).
A note is also dispatched to the customer explaining the different
uses of the individual files.
5. After Sales Service
Should the customer require any further assistance with regards
to the supplied design, IQLogo is at hand. Just send your personal
IQLogo contact an email or telephone and speak with one of our design
team and we will do our utmost to assist.
THE PERFECT DESIGN
EVERY TIME
Follow the 5 step fool proof process above for the perfect logo
design every time!