• Complete the simple Online Order form and payment process. Once you have made the payment your project manager will contact you to discuss what we need to get started. Your personal contact within IQLogo is assigned to you. The personal contact assembles the design team that will be working on your project. The design team brainstorm the ideas for the concepts based on the completed order form and discussion. At this stage, nothing is finalized. The brainstorming session ends and the design team hones in on several strong ideas. Those ideas are then taken away and worked on by up to 5 separate designers. This process can take 2-3 working days to produce the initial concepts. The design team is reassembled and the concepts are put forward. The lead designer from another team chooses the concepts to put forward to the client. This way we ensure no bias and that the best designs go forward for the customer to choose from. The clients personal IQLogo project manager then emails the concepts to the customer. The customer is informed that the initial concepts are ready to view.
• The client views the unique concepts through the private and secure viewing gallery. Here the customer can make comments about the various designs allowing the design team to move to the next stage. The client will choose one of the designs to move forward with.
• All of the clients comments are reviewed and handed to the designer. The designer then makes the requested changes. The logo is then emailed to the customer and again the customer makes comments. This part of the process is crucial and enables the customer and the designer to go backwards and forwards until the client is 100% satisfied with the design. We guarantee that every single customer is 100% delighted with the finished product or we return the money!
  
  
• The clients project manager prepares the design for delivery. This includes making sure that the files are in several usable formats for both web and off-line printing. The source files to the design are included. A certificate of copyright ownership is prepared in the name of the client. All the files are then emailed to the customer. A note is also dispatched to the customer explaining the different uses of the individual files.
• Should the customer require any further assistance with regards to the supplied design, IQLogo is at hand. Just send your personal project manager an email or telephone and speak with one of our design team and we will do our utmost to assist.

THE PERFECT DESIGN EVERY TIME Follow the 5 step fool proof process above for the perfect logo design every time!

IQLogo will provide you with the fully editable vector source file of your design. You can present this to your printer of choice who will be able to make the color plates from it. If you use a digital printer, the source file will be all that they need to get printing too.

In the unlikely event that none of the choices work for you, we will speak to you on the phone and work out between us where we have missed the mark. After our phone call we will be able to prepare you with some new logo design choices. If after receiving a new set of designs from us, you are still not happy, we can either speak and try again or we will be happy to refund your money. IQLogo wants you to be 100% delighted with your new logo design. We will work with you until we get there at no extra cost to you. If it does not work out we will return your money with no questions asked. You can have all your money back right up to the point where you accept a final design.

As long as you have not finalized a design you are entitled to all of your money back. Most problems or issues can be worked out pretty painlessly. Design is a two way process so your feedback is crucial to us.

You will be provided with various sizes and formats for both web and print work.

• JPG
• EPS (Vector source file)
• PSD
• TIFF

We can provide most file formats so if you need anything specific, speak with your project manager who will do their best to accomodate your needs.

You own the final design outright. We retain no rights at all over the logo design. We even provide you with a file format that you can use to trademark the design with your local trademark office. http://www.uspto.gov/